Management and Organizational Studies 2275A/B Chapter Notes - Chapter 24: Market Impact, Telemarketing, Price Of Oil

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Introduction: consumer protection law and competition law both try to achieve a balance between: The protection of the marketplace as a whole along with its most vulnerable participants. They may not participate in transactions as frequently. Consumer protection law: consumers are sometimes as a disadvantage because, the consumer protection act focuses on, the goals of the act are to protect consumers, many businesses get regulated provincially regularly to protect consumers. In contracts for the purchase of goods and services. Common examples: car repair, payday loans, funeral services, any investment purchases, etc: the entire act is based off the fact that consumers are in need of greater protection. Expansion of sale of goods law: provincial consumer protection legislations applies to all forms of consumer transactions (not just the sale of goods) Common examples: leasing contracts, conditional sale contracts, contracts for services, etc: privity of contract cannot be raised as a defence in consumer protection act.

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