Management and Organizational Studies 3370A/B Chapter Notes - Chapter 1-2: Conflict Resolution, Variable Cost, Financial Statement

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Internal focus: provision of accounting information to management. Planning decisions what tasks should be performed and how to complete them. Control decisions how to manage, motivate and monitor individuals; encompasses the choice of performance measures and reward system. Managers have specialized information useful for planning decisions. I. e. to make the best planning decision, we need managers to divulge their specialized (private) information. But any information divulged will be used to evaluate the manager therein the conflict! Control is the process of getting members of the organization to work towards the goals of the organization. Problem solving: identification of the best alternatives in relation to the organization"s goals. Scorekeeping: the accumulation of data and reporting reliable results to all levels of management. Attention directing: identification of situations requiring management attention. Cost object: a product, contract or organizational segment for which costs are determined. Product: manufacturing costs consisting of direct labour, direct materials and overhead; inventoriable.