Management and Organizational Studies 4471A/B Chapter 1: Management and Organizational Studies 4471A/B Lecture 1: Management and Organizational Studies 4471A/B Lecture : Management and Control

• School: Western University
• Department: Management and Organizational Studies
• Course: Management and Organizational Studies 4471A/B
• Professor: Christina Maco

Document Summary

Management: management processes of organizing resources and directing activities for the purpose of achieving organizational objectives. Management control is the same as execution or strategic implementation. Objective setting: can be both financial and non-financial, examples: sustainability, employee development, employee wellbeing, profitable, objectives should be known. Behavioural emphasis: management control involves managers taking steps to help ensure the employees do what is best for the organization. Motivational problems: motivational problems are common because individual and organizational objectives do not naturally coincide. Personal limitations: may be caused by a lack of aptitude, training, experience, stamina, or knowledge for the task at hand, example: employees are promoted above their level of competence. Characteristics of good management control: good control mean that management can be reasonably confident that no major unpleasant surprises will occur. It must be future oriented b/c the goal is to have no unpleasant surprises in the future.