Nursing 4440A/B Chapter Notes - Chapter 11: Statistical Process Control, Systems Theory

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Document Summary

In 2003, only 54. 9% of patients in the us received recommended care. There were several documenting quality and safety issues that showed the urgency to improve the quality of healthcare in the us. However, poor understanding of common improvement terms across research, academic, or practitioner communities impedes learning and knowledge sharing regarding what it will take to improve health and healthcare. Improvement approaches aim to provide experiential learning methods that affect the degree of belief of those working at the point of care that the evidence does or does not apply to them. Those planning for improvement need to consider systems thinking, variation (in particular statistical process control charts), psychology (or social sciences), and the theory of knowledge (epistemology). Knowledge is applied along with improvement methods and tools with the aum of conducting innovations, testing, or dissemination to achieve improvement. When combned with data from feedback mechanisms, learning can be derived on whether and how improvement occurs.

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