Case study: gill shot students at dawson college, violet past. Hold attitudes and beliefs, wonder why people act the way they do, develop impressions of people. Attributions: judgements about causes of our own and other people"s behaviour and outcomes. Attributions influence our subsequent behaviour and emotions. Attempt to understand why people behave as they do typically involved either personal attributions or situational attributions. Personal (internal) attributions infer that people"s behaviour is caused by their characteristics. Situational (external) attributions infer that aspects of the situation cause a behaviour. Three types of information determine the attribution we make: consistency, distinctiveness and consensus. If kim dislikes only that course, distinctiveness is high; if others dislike too, then consensus is high. If consistency, distinctiveness and consensus are high, likely to make situational attribution. When consistency is high and other two factors are low, personal attribution made. Sometimes, people respond thoughtfully and take consistency, distinctiveness and consensus information into account when making attributions.