Psychology 2061A/B Chapter Notes - Chapter 8: Content Validity

• School: Western University
• Department: Psychology
• Course: Psychology 2061A/B
• Professor: Athena Xenikou

Document Summary

The purpose of training is to teach employees skills that they are either lacking or need improvement on. Three types of needs analysis that are typically used. Focuses on goals that the organization wants to achieve. Extent to which the training will help. Extent to which employees are willing and able. Which employees need training and which areas they need training in. Performance appraisal scores shows which areas employees need improvement in or are fine in. Rating errors (ie, leniency, strictness) reduce accuracy. May not provide the information necessary to conduct a training needs analysis. Give you a chance to get more in depth answers, compared to surveys but the data with interviews is more difficult to quantify and analyze. Only effective if they"re both physically and psychologically challenging or else employees would get bored. Employees given a conflict situation, have to figure out the best interpersonal skills. Employees observe correct behaviour and practice that behaviour.