PSYC 1010 Chapter Notes -Human Factors And Ergonomics, Performance Appraisal, User Friendly

• School: York University
• Department: Psychology
• Course: PSYC 1010
• Professor: Heather Jenkin

Document Summary

What is flow and what are the three subfields of industrial-organizational psychology? flow: a completely involved, focused state of consciousness, with diminished awareness of self and time, resulting from optimal engagement of one"s skill. Flow experiences boost our self-esteem, competence, and well-being. How do personnel psychologists help organizations with employee selection, work placement and performance appraisal? structured interviews: interview process that asks the same job-relevant questions of all applicants, each of whom is rated on established scales. Personnel psychologists work with organizations to devise selection methods for new employees; recruit and evaluate applicants; deign and evaluate training programs; identify people"s strengths; analyze job content; and appraise individual and organizational performance. Subjective interviews foster the interviewer illusion; structured interviews pin-point job-relevant strengths and are better predictors of performance. Checklists, graphic rating scales, and behavior rating scales are useful performance appraisal methods.