PSYC 2120 Chapter Notes - Chapter 10: Contact Hypothesis, Ethnocentrism, Neuroplasticity

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Intergroup relations: the way in which people in groups perceive, think about, feel about + act toward people in other groups. Gustav le bon, observed riots in france, argued that when people become part of a crowd they descend several rungs on the ladder of civilization, people instinctively become irrational. Allport thinks crowds allowed people to be more bad. Social identity model: crowds recognize that everyone in the crowd shares a common social identity based on their intergroup relations with the outgroup. Crown conflict can occur when: physical force is used + police perceive it as legitimate but crowd doesn"t, when crowd feels it has the power to use its collective force to resist police action. Italian police officers believe minority group had violent tendencies + manipulated majority group, believed groups as first heterogeneous, then homogenous once perceived as bigger threat. Social groups + crowds have characteristics that cannot be understood by studying individuals.

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