ENG-3100 Chapter 4: Questions to Ask Yourself! - Communicating Routine Messages and Building Goodwill
Document Summary
When composing a message that is used for asking questions or requesting something, it is important to know how to set up your message in such a way that is to the point while also giving reasoning behind it. First things first, one must decide whether the message they send will pose the question or request indirectly or directly. Most of the time in business, questions are posed directly and towards the beginning of the message. People or employees tend to scan messages or emails during their busy days. If you leave the question until the end, it might be skipped over. It is also important to give reasoning as to why you are asking that question or why you are requesting something. This gives the reader detail behind the scenes so they better understand where you are coming from. Also, make sure to place (cid:455)ourself i(cid:374) the audie(cid:374)ce s shoes.
