COM CM 301 Chapter Notes - Chapter 5 (Internal Communications): Employee Engagement, Focus Group
31 Aug 2018
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Employee relations: communications between management and personnel. Member relations: communications inside membership organization between officers, Employee engagement community (eec) to improve employee engagement, drive cultural shift through grassroots communication. Community workdays, regional library, bring your child to work day, lunch and learn sessions. Diverse focus group of 12 non-managerial employees to determine what engagement means, current perception of engagement, how employees feel they can improve engagement. Less than 70% felt that company and region were interested in career development. Unaware of existing programs for employee support. Yearly qlms surveys to gauge overall employee satisfaction. Choice to stay at company in 3 years. Goal: 5% top line movement across all engagement index questions and to improve all questions identified as eec opportunity areas. Promote committee with everybody counts theme and logo. Secure time in meetings to discuss activities. Collaborate with other regional committees (well & fit fitness, helping hands volunteer committees)
