SMG OB 221 Chapter Notes - Chapter 1: Peter Drucker, Group Dynamics, Communication Problems

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We emphasize why things happen and what you can do to predict and manage organizational events. Organizational behavior (ob): is the study of what people think, feel and do in and around organizations. It looks at employee habior, decisions, perceptions and emotional response. Examines how individuals and teams in organizations relate to each other and to their counterparts in other organizations. Ob econompasses the study of how organizations interact with their external environments. Organizations: groups of people who work interdependently toward some purpose. Consisted of people who communicate, coordinate, and collaborate with each other to achieve common objectives. One key feature of organizations is that they are collective entities. Second feature is that their members have a collective sense of purpose. They consist of human beings and these people interact with each other in organized way. All organizational members have degrees of interdependence with each other; they accomplish goals by sharing materials, information or expertise with coworkers.

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