RECR 470 Chapter Notes - Chapter 1: Universal Windows Platform Apps, Ope, Fax

• School: Chico State University
• Department: Recreation and Parks Management
• Course: RECR 470
• Professor: Matthew Stone

Document Summary

Ch 1: intro to convention, meeting & trade shows industry. Intro: meeting/convention bus. account for 70% sales volume @ maj. 15-20% for smaller prop: mice= meetings, incentives, conventions, exhibitions. The convention & meetings industry today: av. ass. delegate spends per day & appx. . 31 billion annually gen. directly from meeting, conventions, expos, & incentive travel. 44% ass. meeting attendees/39% corp. meeting attendees= f. Younger (25-40: economic trends affect this sector. Increased comp. for meetings/convention bus: convention industry council (cic) Recog. need for hospitality professionals to have guidelines/ex. of common industry prac. Apex (accepted practices exchange) industry glossary: glossary of terms to keep everyone on same page; imp. to know! Keep a(cid:271)reast of toda(cid:455)"s e(cid:448)er-changing tech. , keep sales goals on track, meet for group motivation/rewards, etc: business centers: complete w/computers, fax machines, comm. equip. State of the art audiovisual equip. is expected.