PSY 340 Chapter Notes - Chapter 11.1: Departmentalization
Document Summary
The formal arrangement, the division of, and the relationships between different parts and positions within the org. Contains the division, coordination, and categorization of work tasks, job roles, groups, and components of the org. Designed to support achieving org goals by delineating job roles. Structured to maximize objectivity and clarity in decision-making through standardization. Five key features of bureaucracy standardization: division of labor. Spreads authority across a number of individuals or units. Gives each person power to make decisions and determine the future of a unit. Each group determines its own fate: unity of command. But is also challenging when a person"s work spans functional boundaries: departmentalization. When jobs become specialized, then need uniquely qualified managers to supervise them. *grouping of jobs by their common functions or tasks: span of control. The number of people that a manager supervises. An overemphasis on the position title as opposed to the goal/objective of the job.
