BUS-K 201 Chapter Notes - Chapter 7: Enterprise Application Integration, Business Process Reengineering, Enterprise Resource Planning
Document Summary
Structured processes - formally defined, standardized processes that involve day-to-day operations: accepting a return, placing an order, purchasing raw materials, and so forth. Workgroup process - exists to enable workgroups to fulfill the charter, purpose, and goals of a particular group or department. Workgroup information system - exists to support one or more processes within the workgroup. Functional application - program component of a functional information system. Enterprise processes - span an organization and support activities in multiple departments. Enterprise information systems - support one or more enterprise processes. Inter-enterprise processes - span two or more independent organizations. Inter-enterprise information systems - support one or more inter-enterprise processes. Process efficiency - a measure of the ratio of process outputs to inputs. Process effectiveness - a measure of how well a process achieves organizational strategy. Information silo - the condition that exists when data are isolated in separated information systems. Data integrity - when an organization has inconsistent, duplicated data.
