ISDS 2001 Chapter : Course Outline Chapter 3 Notes For Final
15 Mar 2019
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Document Summary
Scroll down and watch the 2 minute video on performance management. Managing the performance of the business is, in a nutshell, what executive jobs are all about. The technology that supports this part of their work is, appropriately, termed business performance management. It differs from the subjects of previous chapters in its top-level strategic focus, which lets top managers focus on the key factors that drive success rather than getting bogged down in a mass of detail. Because of its different focus and different audience, bpm requires different technologies and approaches from other types of bi/dss. Opening vignette: double down at harrah"s, pages 82-84. Harrah"s entertainment is the largest gaming company in the world, has been in existence since 1937, and has experienced financial success and growth for most of its history. This growth is attributed to savvy marketing, customer service, and acquisition strategy, and the extensive use of business intelligence tools.
