ISDS 2001 : Completed Final Study Guide

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Isds 2001 study guide for final exam chapters 3 and 6. Conduct environmental scan; swot (strengths, weaknesses, opportunities, threats. Know that the operational plan: translates an organization"s strategic objectives and goals into a set of well-defined tactics (actions steps) to bring about expected results for some future time period. Balanced scorecard (bsc) that good performance measures should: (1) be focused on key factors, (2) be a mix of past, present, and future, (3) balance the needs of all stakeholders (shareholders, employees, partners, suppliers, etc. Increase capabilities of the bi applications- social software. Enhancing support activities the types of integrations , along with functional and physical integration. Physical: packaging the hardware, software and communication features to accomplish integration. Developing an effective bi application is complex the parts of the multilayer architecture: web browser, web server, application server, database server. embedded intelligent systems- intelligent call center , that these include automated (ads), and know some examples.

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