LOC 211 Chapter Notes - Chapter 6-7: Human Capital, Human Resource Management, Blue-Collar Worker

• School: Northwestern University
• Department: Learning and Organizational Change
• Course: LOC 211
• Professor: Douthit

Document Summary

Human resources frame rages that people"s skills, attitudes, energy and commitment are vital resources that can make or break an enterprise. Core assumptions of human resources frame: organizations exist to serve human needs rather than the converse, people and organizations need each other. People need careers, salaries, and opportunities: when the t between individual and system is poor, one or both suffer through exploitation, a good t bene ts both. Organizations get the talent and energy they need to succeed. The concept of need is controversial some argue its too vague and ethereal, others claim that variability offers little help in explaining behavior. Douglas mcgregor builds on maslow"s theory by suggesting that manager"s assumptions about people tend to become self-ful lling prophecies. 4. try to climate the hierarchy to better jobs: form alliances to redress the power imbalance (ex: labor unions, teach their children to believe that work is unrewarding and hopes for advancement are slim.