MGMT 301 Chapter Notes - Chapter 14: Team Building, Social Loafing, Earth'S Critical Zone
Document Summary
Teams often suffer from common performance problems: social loafing: the tendency of some people to avoid responsibility by free-riding in groups. Make individuals visible by keeping team size small. Organizations are networks of formal teams and informal groups: formal team: a team officially recognized and supported by the organization. Ex: departments (market research department), work units (audit unit), teams (customer service team), or divisions (office product divisions) Formal teams are headed by supervisors, managers, department heads, team leaders, and the life. Organizations are interlocking networks of teams in which managers and leaders play linking pin roles. Serve as both head of one work team and as a regular member in the next-higher-level one. Managers play more than one role in groups and teams. In addition to serving as the supervisor or team leader, they also act as network facilitators, helpful participants, and external coaches: informal group (team): an unofficial team that emerges from relationships and shared interests among members.
