MK 201 Chapter Notes - Chapter 3: Disposable And Discretionary Income, Alaska Natives, Baby Boomers

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18 Mar 2017
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Marketig Chapter
Changes in the marketing environment are a source of opportunities and threats to be
managed
Environmental scanning: The process of acquiring information on events outside the
organization to identify and interpret potential threats
5 Main Environmental Threats: These trends affect consumers and the business and
organizations that serve them
o Social
o Economics
o Technological
o Competitive
o Regulatory threats
A) Social Forces
Social Forces: Demographic shifts and cultural changes. Changes in these forces can have a
dramatic impact on the marketing strategy
1) Demographics: description of a population according to characteristics such as age,
gender, ethnicity, income and occupation
3 Key Demographics
o population profile
o general cohorts
o racial and ethic diversity
Population at a Glance
6.9 billion people in the world-> epeted to gro to 9. illio   populatio
eplosio
primary increases are in developing countries
o Africa, Asia, Latin America
o India/ China highest populations expected
Shift in age structure of the population-> the number of people over 60 is expected to
triple by 2050, reach 2 billion
Trends: population is becoming larger, older, and more diverse
U.S. 308 million people-> 2030: 373 million people
Generational Cohorts
Baby Boomers
o 1946- 1964
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o 76 million in America
o they are growing older and by 2030 they will all be 65 or older
Generation X
o 1965- 1976
o 15% of the population
o ko as the a ust: eause the uer of hildre or eah ear as
declining
o this generation are self-reliant, supportive of racial and ethnic diversity, and
better educated than previous generation, largest segment of business travelers
Geeratio Y or Milleials
o 1977-1994
o 72 million Americans
o eho oo: period of ireasig irths which resulted from baby boomers
having children
o This generation influences music, sports, computers, video games, and all forms
of communication networks
Racial and Ethnic Diversity
U.S. population has a changing demographic composition
1/3 are: Black, Native American, Native Alaskan, Asian, Native Hawaiian, or Pacific
Islander
This has an economic impact
Multicultural Marketing: programs, which are combinations of the marketing mix that
reflect the unique aptitudes, ancestry, communication preferences, and lifestyles of
different races and ethnic groups
2) Culture
Culture: The set of values, ideas, and aptitudes that is learned and charred among the members
of a group. Elements of cultures influence buying patterns
Values that may differ over time and between countries
o Ex. U.S. Values
1970: work, efficiency, and material comfort
Today: personal control, continuous change, equality, individualism,
action
o In contrast there are different values outside of the United States:
Belief in fate, importance of tradition, group welfare, acceptance of
birthright
o Shared World-wide Values
Global sustainability, and preservation of the environment
Consumers may be drawn to companies that engage in social action
Companies change their business practices to respond to trends in consumer values
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