Small groups: 3 to 15 people, share a common purpose and a sense of belonging. Team: a coordinated group trying to achieve a specific goal. All teams are small groups by not all small groups are teams. Fisher"s 4 phases of group talk and development: orientation: the first phase of a group interaction in which members become adjusted to one another and to the group"s task. Primary tension: tension arising from the uncertainty and discomfort that occur when a group first meets: conflict phase: the second phase of group interaction, in which group members experience some degree of disagreement about social and task issues. Task role: helps the group achieve its goal and accomplish its work. Social role: helps a group manage relationships and affects the group climate. Individual role: focuses attention on the individual rather than on the group. Norms: standards that determine what appropriate and inappropriate behavior in a group is.