HSA 4180 Chapter 14: How People Resist Change
1 Dec 2016
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People may resist change aggressively or passively, directly, or indirectly, and openly or secretly: workers may be open and even aggressive about resisting change. When unionized workers refuse to work because of change, go on strike, and take to the streets in protects. An individual worker may refuse to comply with a change, such as when an employee feels a change is unsafe: refusal, can lead to punishment so it is not common. It occurs sometimes and may lead managers to reconsider a change: direct aggressive resistance is easier to detect which also makes it less common. Workers are more likely to resist indirectly: they usually want to be seen as team players who support upper management and do not make waves, so workers resist a change without directly refusing to comply. Instead they take more sick time and arrive late when they do go to work.
