NUR 4837 Chapter Notes - Chapter 22: Statistical Process Control, Total Quality Management, Flowchart
Document Summary
The urgent case for quality improvement in the us health care system. In an alarming 2000 report by the iom, titled to err is human: Contributing factors in the report include: overuse of expensive invasive technology, underuse of inexpensive care services, error-prone implementation of care that could harm patients and waste money. Following this report, the iom released crossing the quality chasm a. New health system for the 21st century in 2001 to define a vision for improving the quality of our nation"s health care. Factors contributing to this chasm include: unprecedented advancement of science and technology, growing complexity of health care, changing public health care needs, poorly organized and uncoordinated health care delivery system. The quality chasm report details 6 guiding aims for improvement that should be adopted by everyone, collectively referred to by the acronym steeep: safe, timely, effective, efficient, equitable, patient centered. Many words describe activities associated with quality improvement (qi)
