BUAD309 Chapter 2: Chapter 2 Textbook

• School: University of Delaware
• Department: Business Administration
• Course: BUAD309
• Professor: Racicot

Document Summary

Surface-level diversity: differences in easily perceived characteristics, such as gender, race, ethnicity, age or disability that do not necessarily reflect the ways people think or feel but that may activate certain stereotypes. Deep-level diversity: differences in values, personality, and work preferences that become progressively more important for determining similarity as people get to know one another better. Discrimination: noting of a difference between things; often we refer to unfair discrimination, which means making judgments about individuals based on stereotypes regarding their demographic group. Stereotyping: judging someone on the basis of our perception of the group to which that person belongs. Stereotype threat: the degree to which we internally agree with the generally negative stereotyped perceptions of our groups. Biographical characteristics: personal characteristics -- such as age, gender, race, and length of tenure -- that are objective and easily obtained from personnel records. Positive diversity climate: in an organization, an environment of includsiveness and an acceptance of diversity.