MAN 3025 Chapter Notes - Chapter 11: Employee Assistance Program, Employee Engagement, Life Satisfaction

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Personality- consists of the stable psychological traits and behavioral attributes that give a person his or her identity: big 5 personality dimensions. Extroversion has been associated with success for managers and salespeople. Conscientiousness (strong work ethic) has been found to have the strongest positive correlation with job performance and training performance. Have a strong sense of purpose, obligation, and persistence. Cautions about using personality tests in the workplace. Don"t hire on the basis of personality test results alone. Be alert for gender, racial, and ethnic bias. Graphology tests don"t work, but integrity tests do: the proactive personality- someone who is more apt to take initiative and preserve to influence the environment. Core self-evaluations- broad personality trait comprising 4 positive individual traits: self-efficacy- belief in one"s personal ability to do a task. Learned helplessness- the debilitating lack of faith in one"s ability to control one"s environment. Complex, challenging autonomous jobs tend to boost people"s perceptions of their self-efficacy.

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