CMST 240 Chapter Notes - Chapter 4: Videotelephony, Leading Question
Monday, April 23, 2018
CMST 240 Ch 4 Notes
-interview- transactional communication event involving two parties, at least one of
whom is pursuing prearranged goals
•both parties are involved in communication
-interview characteristics:
•transaction- both parties involved
•process- dynamic and ever changing
•parties- can be 2+ people but usually a team represents
•purpose- provide context for purposive interaction
•questions- gather info
-as parties interact, seek to achieve relational objectives
-mediated formats—> change communication
•videoconferencing—> nonverbal
•internet—> restricted to limited range of visual message content
•cell phones—> participant satisfaction mixed
-preparation key to effective interviewing
•begin with goals for interviewer/interviewee
-determine how to prepare
•identify topics
-interview strategy:
•directive- highly structured and controlled- interviewer
•non-directive- not structured and control with interviewee
•blended- mix of both
-question characteristics
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Document Summary
Interview- transactional communication event involving two parties, at least one of whom is pursuing prearranged goals: both parties are involved in communication. Interview characteristics: transaction- both parties involved, process- dynamic and ever changing, parties- can be 2+ people but usually a team represents, purpose- provide context for purposive interaction, questions- gather info. As parties interact, seek to achieve relational objectives. Mediated formats > change communication: videoconferencing > nonverbal, internet > restricted to limited range of visual message content, cell phones > participant satisfaction mixed. Preparation key to effective interviewing: begin with goals for interviewer/interviewee. Determine how to prepare: identify topics. Interview strategy: directive- highly structured and controlled- interviewer, non-directive- not structured and control with interviewee, blended- mix of both. Monday, april 23, 2018: open ended vs close ended, primary vs probing. Probing= follow up: neutral vs leading. Used in interviews with the goal of fathering information than persuading or evaluating: funnel. Most commonly used interview pattern: inverted funnel.
