M H R 300 Chapter Notes - Chapter 13: Transformational Leadership, Job Satisfaction, Machiavellianism

• School: UW-Madison
• Department: Management and Human Resources
• Course: M H R 300
• Professor: Min Li

Document Summary

Unit 4: chapter 13: what does it take to be effective? pages 70-107. Demographics, knowledge and skills, task-oriented traits, interpersonal attributes + situational factors + leader behaviors (task oriented, relationship oriented, passive, transformational) = leadership effectiveness. Criteria: task performance, quality, customer satisfaction, sales, employee job satisfaction, turnover, etc. What level of criteria: individual group/org level can produce different conclusion. Who does eval: different groups" view of effective leadership is different. - narcissism: self-centered perspective, feelings of superiority, drive for personal power and glory. -machiavellianism: use of manipulation- a cynical view of human nature, and a moral code that puts results over principles. -psychopathy: lack of concern for others, impulsive behavior, lack of remorse or guilt when one"s actions harm others. Small, positive and significant association with leadership effectiveness. Men and women seen as displaying more task and social leadership respectively. Women more effective when scored by peers.