MGC1010 Lecture Notes - Lecture 5: Workplace Violence

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PLANNING
5 steps
1) Define objectives
2) Determine where you stand in relation to objectives
3) Develop scenarios of future conditions
4) Analyse an choose an alternative
5) Implement the plan and evaluate the results
<Type of plan>
Strategic Plans Long range plan ( >3 years)
Tactical Plans intermediate Plans (1-2 years)
Operational Plans short range plans (<1 year)
<Contemporary Planning Activities>
Benchmarking a technique that makes the use of external comparisons to better evaluate
orgaisatios urret performance and identify possible future actions
Management by Objectives (MBO) a process of joint objective setting between a manager
and staff members
Participatory Planning genuinely involving people who will be affected by plans
ORGANISING
- Process of arranging people and other resources to work together
- Involves creating a division of labour for task performance
<Organisational Structure>
- Good structures will have an allocation of task assignments through the division of labour and
provide for the coordination of performance result
- Includes the vertical and horizontal configuration of department, authority and jobs
<Organisational Design>
- The proess of reatig strutures that est sere a opas issio ad ojeties
- The ultimate purpose is to create an alignment between supporting structures with situational
contingencies
<Type of Structures>
Formal Organisational Structure
o Describes the arrangement of work positions within an organisation
o Identifies various positions and job titles, as well as the lines of authority and
communication between them
Informal Organisational Structure
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Document Summary

5 steps: define objectives, determine where you stand in relation to objectives, develop scenarios of future conditions, analyse an choose an alternative, implement the plan and evaluate the results. 3 years, tactical plans intermediate plans (1-2 years, operational plans short range plans (<1 year) Process of arranging people and other resources to work together. Involves creating a division of labour for task performance. Good structures will have an allocation of task assignments through the division of labour and provide for the coordination of performance result. Includes the vertical and horizontal configuration of department, authority and jobs. The pro(cid:272)ess of (cid:272)reati(cid:374)g stru(cid:272)tures that (cid:271)est ser(cid:448)e a (cid:272)o(cid:373)pa(cid:374)(cid:455)(cid:859)s (cid:373)issio(cid:374) a(cid:374)d o(cid:271)je(cid:272)ti(cid:448)es. The ultimate purpose is to create an alignment between supporting structures with situational contingencies.

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