LABR 3Q95 Lecture Notes - Lecture 7: Arlie Russell Hochschild, Erving Goffman, Delta Air Lines
9 Feb 2018
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Essay due in lecture and to assignments on march 13th. Hard copy, with graded essay proposal, and rubric due at end of lecture on march 13th. Upload in correct format by 11:55pm on march 13th to assignments on sakai. Essay debrief: march 6 important pointers/suggestions for effective writing. In the case of a strike: only a copy to assignments will be required on march 13th. This is only in the case of a strike. If strike is averted: a hard copy in lecture and uploaded to assignments on march 13th. In case of a strike: email communication will not be an option. Ian will not be holding office hours on wednesday march 1st. Ian"s office hours will be held on friday march 3 from 1-3pm. Key terms/concepts/people: arlie hochschild, emotional labor, surface acting, deep acting, transmutation of feeling, host clubs. Introduction: arlie hochschild"s concept of emotional labour: explored emotional labour (el) through examining flight attendants and bill collectors for delta.
