COMM 210 Lecture Notes - Lecture 2: Job Satisfaction
25 Jan 2017
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Document Summary
Give additional authority; job freedom provides oppurtunity for the employees" psychological growth: job enlargement/horizontal job loading : enlarges meaningless of a job ie. challenging the employee by increasing the amount of production expected. Adding another meaningless task to the existing one: negative kita : leads to movement not motivation, positive kita : pull rather than push. (reduce time spent at work, spiralling wages, fringe benefits, communications) Financial measures are unnecessary : link between improved operating performance and financial success is actually quite uncertain. Hygiene factors are put into place and employees are not dissatisfied but unmotivated. Motivation factors result in employees being satisfied and motivated. The factors involved in producing job satisfaction (and motivation) are separate and distinct from the factors that lead to job dissatisfaction. Herzberg suggests that work be enriched (or "vertically loaded") for true motivation to spark up. This is different from horizontal job loading, which reduces the personal contribution rather than giving opportunities for growth.
