COMM 320 Lecture Notes - Lecture 2: Collaborative Writing, Business Communication, Three Steps
Document Summary
** a recent conference board of canada study reported that 30 per cent of employers rated new workforce entrants with a four-year degree as deficient in written communication. This lack of skill can affect both an employee and organization"s success. What are we trying to accomplish ? ) Communication= emerges in response to specific situations and is linked to what members of an organization must feel, know, or believe in order to accomplish their goals. Power conflicts, collaborations, and the give-and-take of negotiations can therefore be expected. Contextual factors influence the writer"s decisions at every step ). Writing= socially constructed (product or by-product of human choices) ( elements of a writing task, such as the situation, organization"s procedures, and readers, that. Genres = what type of writing? (important step in managing the challenges of workplace writing. ) the agreed-upon forms of writing that develop in response to recurrent situations and that allow users to act purposefully in a particular activity.