MGMT 2803 Lecture Notes - Team Building, Critical Role, Goodreads
21 Mar 2014
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Mgmt 2803 case 1: team building by john hunter. This case plays a critical role in understanding team processes. The recently hired regional director of immigration, peter matthews, has a difficult task at hand. He must enter a new workplace that has an old philosophy and no drive to change. Peter must try to develop an appropriate management style to fit the needs of his current staff and turn around the department. Peter made three major mistakes upon first entering the workplace. He used a consultative approach to managing, did not address the conflicts presented and failed to evoke proper direction amongst his staff. These three mistakes led peter to create a team-building workshop whereby he could try to address these problems and move forward. This paper will explain his three mistakes and how he should have handled the situation.
