BUSM 1100 Lecture Notes - Human Capital, Human Relations Movement
Document Summary
Brief history of hrm: scientific management: concern for production. Compensating employees based on performance levels: the human relations movement: concern for people. Management philosophy based on belief that attitudes and feeling of worker are more important and deserve more attention. Treating employees with respect and dignity increased work satisfaction and productivity: human resource movement. Management philosophy focusing on concern for people and productivity: phase 1. Hiring, firing, payroll, administer benefits: phase 2. Operation efficiency increased, wage did not keep up employee distrusted management. Department for primary contact with union personnel created. Min wage act, ui program, workers right to unions. Orientation, performance appraisals, employee relations added to responsibility portfolio: phase 3. Direct result of government legislation passing during 1960-80"s. Affected human rights, wages and benefits, working conditions, health and safety: penalties if failed to meet. Shift from maintenance and administration to corporate contribution, proactive management and initiation of change: phase 4 strategic.
