BUSA 356 Lecture Notes - Lecture 8: Tim Hortons, Case Competition, Decision Matrix
15 Jul 2016
School
Department
Course
Professor
Document Summary
Walkaway value costumer isn"t always right trying to please everyone all the time. Building trust and knowing your audience social style. Take the ending and put it in the beginning connect the dots leading to inevitable conclusion grasp attention right away from the beginning. In a presentation you only get one chance should be predictable systematic. Important tell audience why they should listen to you. Analytical abilities here are the numbers here"s what they are telling us. Nonnegotiable such as safety must maintain or increase. Every company has it such as walmart lowest price cost. Individuals have decision criteria opposite attract short run yes. Three point summary wrap up all peoples going to remember. Q & a case competition at the end. In real world make interactions throughout possible dangers bring objectives right up from prevents questions from way out of field. Answer the question in a short answer and gives them something to look forward to.
