COMMERCE 1BA3 Lecture Notes - Lecture 1: Absenteeism, Corporate Social Responsibility, Total Quality Management
21 Sep 2017
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Organizational behaviour: chapter one week one- intro to ob. Organizations: social inventions for accomplishing common goals through group effort. The attitudes and behaviours of individuals and groups in organizations. Goals: understand people and manage them to work effectively, concern with how organizations can survive and adapt to change, concerned with how to get people to practise effective teamwork. Why employees are more motivated, demotivated, resign, go a(cid:271)o(cid:448)e e(cid:454)pe(cid:272)tatio(cid:374)s et(cid:272) reaso(cid:374)s for e(cid:448)e(cid:374)ts (cid:373)a(cid:455) differ o(cid:448)er time and explaining reasons benefits the organization to improve: managing ob. If behaviour can be predicted and explained, it can be managed. If we understand we can make actions to manage effectively. Management: the art of getting things accomplished in organizations through others. Evidence-based management: translating principles based on the best scientific evidence into organizational practices. Principles from research evidence and translates them to practices that solve organizational problems: understand 2.
