COMMERCE 1BA3 Lecture Notes - Lecture 1: Human Relations Movement, Corporate Social Responsibility
18 May 2016
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Document Summary
Social intervention for accomplishing common goals through group effort: social interventions about people, not things, goal accomplishment survival is a goal shared by all organizations, group effort practicing effective teamwork. Predicting: predicting doesn"t al(cid:449)a(cid:455)s lead to e(cid:454)planation. Managing: predicated on good prediction and explanation. Art of getting things accomplished through others: effective management prediction and explanation. Using the best scientific evidence in organizational practices. Organizational behavior: people as a resource. Human resource management: programs to acquire/develop/retain employees. Strategic management: firms choices and characteristics. Classical viewpoint: high specialization and coordination, centralized decision making. Human relations movement: critical of classical viewpoint (bureaucracy, participative management style, more oriented towards employee needs. Contingency (contemporary) approach: appropriate style depends on situation, there is no one best way to manage. Using research to determine optimum amount of specialization: specialization and standardization, written instructions, specialized supervisors. Rationally managing complex organizations: strict chain of command, merit based promotion, detailed rules, match duties with competence, centralization of power.
