COMMERCE 2KA3 Lecture 1: Chapter 1 textbook and class notes
13 Feb 2017
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Chapter 1 information systems in global business today. The role of information systems in business today. Shifts in media; more news delivered online. 1. 1 - the role of is in business today. In 2012, global spending on is hardware, software, and telecommunications equipment was more than . 6 trillion. Revenues by ict (info communication and technology) sub-sector: 37% - communications services, 30% - software and computer services, 25% - ict whole selling, 8% - ict manufacturing. Businesses sought to: sense and respond to rapidly changing customer demand, reduce inventories to the lowest possible levels, achieve higher levels of operational efficiency. Supply chains have become faster, with companies of all sizes depending on jit inventory to reduce their overhead costs and to get to market faster. Businesses starting to use social networking tools to connect to their employees, customers, and managers around the world: many fortune 500 companies now have fb pages, twitter and youtube channels.
