PEACEST 2A03 Lecture Notes - Lecture 2: Conflict Resolution, Conflict Transformation, Negotiation
7 Jan 2019
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Conflict resolution: a personal perspective: examples, university, workplace, normal life, crime, lawsuits, divorces, labor grievances, local opposition movements (environment) Inter-parties: negotiation: traditional negotiation (duels, etc, small democracy / social dialogue, third party: impartiality, adr, facilitation, mediation, arbitration, the legal system (adjunction) Some general principles: conflict resolution is not science, it"s about a skill about human interaction. It can be learned: these are very general principles to address conflicts. There are no definite formulas: be careful both about the goals and the means! In many cases, the capacity of conflict resolution depends on some human features, the engage with the situation, parties" trust, negotiation skills, character, creativity etc. If you are unable to solve the conflict yourselves, make sure to get the proper intervention. If the conflict is violent, make sure to contact the relevant authorities, if they exist* violence again. All conflicts (negotiation: open mind, creativity, dialogue.
