INTS 1240 Lecture 4: Week 4
20 Oct 2016
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Document Summary
Listening is a highly important form of communication. There are many elements which create barriers to effective listening. Hearing and listening are two different things. Listening takes time, requires patient and effort, there is also a need to practice being present and mindful with the people you are listening to. Who we are and what we value effects what we pay attention to. There are a number of behaviours which interfere with our ability to be present and attentive and there are just as many reasons we are vulnerable to engaging in these behaviours. Self-care, self-awareness, boundary setting and empathic listening can contribute to effective listening. There can be workplace pressure which can make this challenging. Being on the same page as the speaker and work on understanding them from their. Information listening perspective: don(cid:495)t argue or judge too soon, separate message from speaker, be opportunistic, look for key ideas, ask questions.
