COMM 103 Lecture Notes - Lecture 7: Value Proposition, Pricing Strategies, Marketing Mix

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CHAPTER 11: UNDERSTANDING THE MARKETING EFFORT
FOUR PILLARS OF THE MARKETING EFFORT
Marketing mix: organization's strategic and tactical decisions relating to its
product/service offering pricing, distribution, and marketing communication efforts
and approaches
o Historically referred to as the four P's of marketing (product, price, place-->
distribution, promotion--> communication)
Four pillars of the marketing effort (marketing mix)
1. Communication strategy
2. Product strategy
3. Pricing strategy
4. Distribution strategy
Product Strategy: Value Proposition Attributes versus Product Attributes
Viewing the product strategy as that of value proposition attributes brings into play
a considerably broader range of attributes that can be used to more fully align the
organization's offering to the needs of the target market and create greater
opportunity for differentiation
Value proposition strategies
o Viewing product strategies as the development of value proposition attributes
shifts the marketing team's focus from simply "building a better mouse trap" to
creating positive performance gaps between the company and its competitors
o      r  
     
o Eg. Netflix value proposition = convenience
The power of brands
o A brand that carries emotional ties and strong intrinsic value into a value
proposition greatly improves the chances for its success
o What makes a brand powerful is its ability to move its customer market
beyond simple awareness of the brand itself to a level of commitment
unmatched by competitors
o Truly successful brands, which add power to a company and its
product/service, are those that have evolved to the top end of the brand
ladder
Brand latter
Predetermined Purchase List: ranking of product/service that purchasers make
when making a purchase decision
o Must connect with customers on 3 levels: product attributes, benefits,
emotional ties
Pricing Strategy: Return on Sales Maximization
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Document Summary

Indirect distribution: use of a channel intermediary to facilitate the sales of an organization"s product/service: eg. Homeowner hires a real estate agent to facilitate the sale: mixed distribution: incorporate both direct and indirect distribution options, eg. Dell sells products in store and through walmart: product/service delivery options, private label brands: products created by one company for sale by another company under this latter company"s own brand name, eg. Sears: multi-channel distribution: incorporation of different channel connections through which customers can purchase a product or service, eg. Coach: degree of sales support within the channel. Intensive distribution: maximize product availability in the marketplace by distributing it through as many channels as possible: eg. Convenience goods: product/service we see every day like sodas: selective distribution: sell product/service through a limited number of channel intermediaries, eg. No coach bags at walmart or target: exclusive distribution: focus on distribution of products through a single channel, eg.

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