COMM 153 Lecture Notes - Lecture 13: Scope Statement, Voice Of The Customer, Project Charter

• School: Queen's University
• Department: Commerce
• Course: COMM 153
• Professor: Valerie Bartlett

Document Summary

Once a project is chosen, what are the steps to effectively initiate a project: assess the needs/demands. End result of this process: after project selected, 2 major project initiation activities, prioritize needs & tasks; produce project charter to set project boundary. Process of initiating a project, and key output of this process. Document that captures key information about project (splits into charter and scope statement) Project charter components: project overview, project objectives, high-level requirements, business justification, high-level resource and cost estimates, roles & responsibilities. Stakeholders: define customer needs, key success factors, make the business value clear, define enough information to determine resource allocation, well-defined project & formal record. Project definition document requirements: out-of-scope specifications, assumptions, constraints, risks, recommended project approach. Additional elements to consider: alternative project approaches, organizational change issues, policies and standards, preliminary cost, schedule, and resource estimates, references to supporting documents, visual scope summary.