BSM 200 Lecture Notes - Lecture 7: Zappos, Criminal Record, Strong Orientation
21 Apr 2018
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Lecture 7: chpt 14 - human resource management: bringing biz to life. Major notion: smart growth - constant organic evolution / dynamic. System // infrstr. (plan of action, info system, technology) New pdt + new mrkt. (resources/retain earning use // understand competition) People (skills + experience + creativity + growing/evolving energy) Being beyond administrative experts biz. do well. Administrative: track people tasks progress/presence ( sick" leave/ absence/ benefits) Employee champions: idea flow - input fr. below (bottom up magt. ) Strategic biz partner (critical): work across org. Connect people + knowledge internally/externally (new pdt/mrkt) Job analysis (job description // specify skills) Promote - career development - incentive needs of org/employee (indus. growth) Recruitment - attract world-class talent ( legitimacy ) Problem - unprepared to make strategic decisions; daunting perception problems. Solution - gain respect and recognition for their role. Focus raising value of firm"s human capital. Senior magt mus recognise role of hr.
