CMN 279 Lecture Notes - Lecture 8: Crimethinc. Publications, Dted, Formal Language

• School: Ryerson University
• Department: Communication
• Course: CMN 279
• Professor: Abdolreza Roshandel

Document Summary

Inform managers and coworkers: assist with planning and decision-making, keep record of company activity. Accurate: they use facts, details and evidence: objective: cover the issues from all sides. Report clarity: write simple sentences, delete extra material, guide the reader, cite sources. Logical informative headings and sub headings: effective, neutral white space. Informal reports: routine, internal, short reports may, use a letter or memo format, contain visual aids. Long reports for external audience: are accounts of major projections, present organized information to decision makers. Include in-depth analysis and extensive research/study: use formal language, apply traditional structure: cover page, transmittal letter, table of contents, summary. Information, analytical reports not pertaining to sensitive topics: get to the point tone, do(cid:374)"t e(cid:454)pect resista(cid:374)ce to fi(cid:374)di(cid:374)gs and recommendations. Indirect approach: when you expect resistance from the reader, when the information is sensitive in nature and needs to be buffered.