FNP 550 Lecture Notes - Lecture 4: Time Management, Active Listening, Nonverbal Communication
16 Feb 2017
School
Department
Course
Professor
Document Summary
Good communication skills are the foundation of a good dietetic practice. Build rapport and trust with clients and colleagues necessary for transmitting information. Involve client in the process, more likely to achieve goals. Two distinct communication issues are raised in the scenario above. Conveying the results of an assessment without communicating a diagnosis. Preventing boundary complications and violations: how the dietitian dealt with the concerns about lack of progress, how the dietitian should deal with the client"s revelation of abuse. What did the dietitian do wrong in the scenario above: how the dietitian dealt with lack of progress frustration, rather than the needs of the client. The dietitian did not deal with the lack of progress effectively. The communication strategy selected did not achieve the desired response because: The statement by the dietitian was made without any preliminary discussion to gauge the readiness of the client to receive the message. The statement was accusatory, demanding and slightly sarcastic.
