GCM 372 Lecture Notes - Lecture 5: Total Quality Management, Six Sigma, Lean Manufacturing
Document Summary
Develop a highly qualified process improvement expert who can apply improvement tools and lead team. Ensure that appropriate metrics are identified early in the process and that they focus on business objectives. Systems six sigma designations: mentors for black and green belts. Champions: these individuals may instill six sigma training principles in other areas of the organization, and may also be responsible for mentoring black belts. Master black belt: these individuals serve as six sigma training coaches and. Black belt: these individuals typically work under the direction of the master. Green belt: these individuals are involved with six sigma implementation on the ground level" to complete various tasks associated with their regular job responsibilities individual team members. Holistic approach to long-term success that views continuous improvement (ci) in all aspects of an organization. Tqm aims to radically transform the organization throughprogressive changes in attitudes, practices, structures,and systems.