GMS Chapter 6
Planning: is the process of setting objectives and determining how to
Objectives: are the specific results that one wishes to achieve.
A Plan: is a statement of intended means for accomplishment objectives.
Complacency trap: is being carried along by the flow of events.
will help advance the overall strategy.
Operational plan: identifies short term activities to implement strategic plans
Scenario Planning: Identifies alternative future scenarios and makes plans to
deal with each.
Benchmarking: uses external and internal comparison to plan for future
Best practices: are things people and organizations do that lead to superior
Hierarchy of goals or objectives: lower level objectives are means to
accomplishing high level ones.
Improvement objectives: describe intentions for specific performance
Personal development objectives: Describes intentions for personal growth
through knowledge and skills development.
Participatory planning: includes the persons who will be affected by plans
and/or those who will implement them.
Importance of planning
The Planning Process
Define your objectives: identify desired outcomes or results in very specific
ways. Know where you want to go; be specific enough that you will know you
have arrived when you get there.
Determine where you stand vis-à-vis objectives: Evaluate current
accomplishments relative to the desired results. Know where you stand in
reaching the objectives; know what strengths work in your favor.
Develop premises regarding future conditions: Anticipate future events.
Generate alternative “scenarios” for what may happen.
Analyze alternatives and make a plan: list and evaluate possible actions.
Choose the alternative most likely to accomplish your objectives, describe
what must be done to follow the best the best course of action.
Implement the plan and evaluate results: Take action and carefully measure
progress toward objectives. Follow through by doing what the plan requires;
evaluate results, take corrective action, and revise plans as needed. Benefits of Planning
Improves action orientation
Improves coordination and control
Long and short range plans:
Long range: look 3 or 4 years into the fu