GMS 200 Lecture Notes - Work Unit, Critical Thinking, Southwest Airlines

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Masoomeh Moharrer

Document Summary

Exam is from discussion and the book. Organization is a collection of people working together to achieve a common purpose. Morganizations provide useful goods and/or services that return value to society and satisfy customer needs. Buildings, boards, projectors, any physical asset: human resource. Challenges of working in the new economy: talent. People and their talents are important foundation of organization performance. A knowledge worker"s mind is a critical asset to employers. Intellectual capital: the collective brainpower or shared knowledge of a workforce that can be used to create value. Challenges of working in the new economy: diversity. Diversity is the differences with respect to gender, age, race, ethnicity, religion, sexual orientation. Both challenges and offers opportunities to employers. But for those that were able to successfully communicate with each other the quality of innovation was much higher than something else. This is because of their cognitive knowledge is very different.