GMS 200 Lecture Notes - Lecture 2: Ethical Decision, Availability Heuristic, Stakeholder Analysis

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Ado Abdoulkadre

Document Summary

Knowledge worker: someone whose value to the organization rests with intellect, not physical capabilities. Intellectual capital: shared knowledge of a workforce that can be used to create wealth. What is useful information: data- raw facts and observations. Information data made useful for decision making. Characteristics of useful information: timely, high quality, complete, relevant, understandable. Implications of it within organizations: facilitation of communication and information sharing, operating with fewer middle managers, flattening of organizational structures, faster decision making. Information systems use of the latest it to collect, organize and distribute data for decision making: management information system (mis) specifically designed to meet the information needs of managers in daily decision making. Managerial advantages of it utilization: planning advantages. Timely access to useful information: organizing advantages. Improved communication, coordination and integration: leading advantages. A performance deficiency: actual performance being less than desired performance. A performance opportunity: actual performance being better than desired performance.