GMS 200 Lecture Notes - Lecture 2: Delphi Method, Six Thinking Hats, Radio-Frequency Identification

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Omid Jadidi

Document Summary

Information data made useful (organized) for decision making: drives management functions. Understandable (figure 12. 1) internal and external information needs of an organization. Intelligence information: e. g. information about customers, competitors, government policies. Public information: any information you want the public to know about your company. Secondary information methods (newspapers, magazines, internet, etc. ) Application of computers/telecommunications equipment to store, retrieve, transmit and manipulate data, often in the context of a business or enterprise. Inventory management: data management (using electronic devices to store/retrieve data, management information systems, customer relationship management (getting feedback from customers) Technology that incorporates the use of radio frequency to identify an object, animal, or person. Used for logistics/supply chain, inventory tracking, race timing, materials management, it tracking, library systems, etc. Use of the latest it to collect, organize, and distribute data for use in decision making. 2 powerful information systems: management information systems (mis, enterprise recourse planning (erp)