GMS 200 Lecture Notes - Lecture 5: Mary Parker Follett, Human Relations Movement, Hawthorne Effect
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GMS 200 Full Course Notes
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Approaches include: scientific management: emphasizes careful selection and training of workers and supervisory support, administrative principles, bureaucratic organization. Scientific management (the gilbreths: motion study, eliminating wasted motions improves performance, motion study: the science of reducing a task to its basic physical motions. Division of labour specialization of work will result in continuous improvements in. Authority managers and workers need to understand that managers have the right. Discipline behaviour needs to be grounded in obedience and derived from respect; Unity of command each employee should have one, and only one, manager. Unity of direction the leader generates a single plan, and all play their part in. Subordination of individual interests while at work, only work issues should be. Remuneration all should receive fair payment for their work; employees are. Centralization while recognizing the difficulties in large organizations, decisions are. Scalar chain (line of authority) organizations must have clear, formal chains of.