GMS 200 Lecture Notes - Lecture 5: Theory X And Theory Y, Hawthorne Effect, Henri Fayol

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Omid Jahidi

Document Summary

Major branches in the classical approach to management- scientific, management, administrative principles and bureaucratic management. Motion study: science of reducing a job or take to its basic physical motions. Administrative principles (henri fayol: division of labour, authority and responsibility, discipline, unity of command, unity of direction, subordination of individual interests, remuneration, centralization, scalar chain, order, equity, personal tenure, inactive, espirit de corps. Based on principles of logic, order and legitimate authority. An ideal, intentionally rational and very efficient form of organization. Jobs are well defined and workers become highly skilled at performing them. Managers will better understand the human aspect to workers and treat employees as important assets. Hawthorne resear(cid:272)hers hypothesized that (cid:272)losing one"s (cid:272)o own (cid:272)o workers, working as a group, (cid:271)eing treated as special ( as evidenced by working in a separate room), and having a sympathetic supervisor were reasons for increases in worker productivity.